About

Halcyon House is an independent family owned business and were the first local dedicated lettings agent to cover Hertfordshire including Hatfield, Hitchin, Knebworth, Stevenage, Welwyn and surrounding areas. We have been established for over 40 years, specialising in residential lettings and property management. Our focus is on delivering a bespoke and professional personal service tailored to our clients' needs.



At Halcyon House we are here to guide you through the letting process whether you are a landlord or tenant and to ensure that we make it as simple and smooth as possible. Our focus is on your peace of mind. You can count on us to go the extra mile!

Meet the Team

Deborah Hartnell

General Manager

Deborah joined Halcyon in early 2013 and has a fantastic knowledge of the local area having lived in Knebworth all her life. In addition to dealing with all aspects of contracts and maintenance, she is also responsible for overseeing the smooth running of the office. Whether you are a landlord looking for a stress-free service or a tenant looking for expert local advice, Deborah can help to ensure you receive the best service possible.

Shelley Elwin

Accounts Manager

Shelley has demonstrated a strong head for figures and excellent accounting skills. She came on board to manage the daily accounts side of our business and to utilise her extensive experience in accounts to run our book-keeping like clockwork! Her due diligence, attention to details and passion for numbers is exactly what we need and appreciate.

Vicki Faulkner

Senior Negotiator

Since joining Halcyon House in September 2021 Vicki has gone from strength to strength, her passion for all things property started very early on. Firstly as a sales negotiator for Bairstow eves and then taking the leap into lettings in 2020. Vicki is responsible for the day to day running of the front end of the business which includes valuations, renewals, marketing and viewings. Vicki has a can-do attitude and will go that extra mile to secure a positive outcome for all.

Kieran Robson

Junior Negotiator

Kieran is an enthusiastic and hardworking self starter with a proven passion for professional management and organisation. Developed over 7+ years of experience through a diverse range of client and customer based roles. With a meticulous attention to detail and passion for building exemplary relationships.